Payments 

Class size is limited, so register early to avoid disappointment. Registrations are accepted in person, by mail, phone or online. Full payment must accompany your registration. Post dated cheques and electronic transfer of money cannot be accepted. Official receipts are issued at the time of registration. 

Refunds 

• Cancellations before that period will be subject to a 10% administration fee. We do not arrange refunds for missed classes or drop-outs, camp days, events or transfers. Official receipts are issued at the time of registration. If you need to cancel due to illness or unsatisfactory health screening you will receive a refund for missed classes. 
• Refunds are approved on a case-by-case basis.  
• Refund requests must be submitted 10 business days before the program’s start date or event date.  
• HWHG reserves the right to deny a refund request or give a partial refund. 

Cancellations 

HWHG reserves the right to cancel or combine classes if minimum enrollment is not met. Instructors and course content may change without notice. If HWHG cancels a program, registrants will be notified up to three (3) days prior to the start date of the program. A full refund will be issued for classes or events cancelled by HWHG.  

Age Requirements 

Registrants must meet the HWHG’s age requirements for any given program. Exceptions will be made at the discretion of the Education & Public Programs Coordinator. 

Behaviour Policy 

At HWHG, safety is of the utmost importance and our goal is to provide a caring, respectful and supportive environment for every individual. Behaviour, actions, and language of patrons should contribute to a positive & safe environment at all times. HWHG reserves the right to remove a patron from a program permanently and without refund if the patron’s behaviour is deemed in breach of the HWHG behaviour policy.  

• Patrons will be respectful to both themselves and others at all times. This includes being respectful of individual differences, respect for the property owned by other patrons and Homer Watson House & Gallery. 
• Patrons will stay within the boundaries of the set activities. 
• Patrons are responsible for their actions & the consequences of their behaviour. 

For additional information on our Camp Policies, please view the Parent Handbook.

Clay Projects Policy 

Due to the nature of working with clay, pieces may crack or break during drying and firing. While we will do our very best to prevent this from happening, HWHG cannot guarantee that finished work will be free of issues. Breakages and glaze misfires are part of the process of working clay, even for experienced and professional potters. Each workshop is a chance to build and practice skills. If your piece cracks or breaks, we hope you will come back and try again. 

Please note that there is no refund for pieces that are damaged during clay programs.